Job Title: Clearing Officer

Location: Dubai

Salary: AED 7,000 – 10,500

Job Code: 263/001/264

Industry: FMCG / Food Trading

Job Brief:

The Clearing Officer is responsible for managing and ensuring the smooth clearance of import shipments by coordinating with customs authorities, freight forwarders, and regulatory bodies. This role requires a strong understanding of import/export regulations, accurate documentation handling, and effective communication to ensure timely clearance and delivery of goods. The position plays a critical role in maintaining compliance with customs laws and minimizing supply chain delays within the FMCG / food trading environment.

Job Responsibilities:

Coordinate with customs authorities, freight forwarders, and government agencies to ensure timely shipment clearance.
Ensure all required documentation (Bill of Lading, invoices, packing lists, permits, etc.) is prepared, verified, and submitted accurately and on time.
Monitor customs clearance progress and proactively address issues that may cause delays.
Prepare and submit Food Import Release (FIRS) applications in compliance with Dubai Municipality regulations.
Handle the release of shipments from Dubai Municipality and other regulatory authorities.
Maintain up-to-date knowledge of import/export regulations, tariffs, and duty structures.
Work closely with suppliers and freight forwarders to ensure smooth logistics and clearance operations.
Verify and track shipping documents to ensure compliance with local laws and internal company policies.
Coordinate with warehouse and logistics teams to facilitate timely receipt of cleared shipments.
Assist in resolving customs-related disputes by liaising with relevant government departments.
Maintain accurate and organized documentation records for audits and future reference.
Ensure accurate calculation and timely payment of customs duties and taxes.
Issue Non-Conformity Reports (NCRs) for shipment discrepancies, damages, or documentation issues.
Monitor shipment schedules and regularly update internal departments on clearance status.
Coordinate with the accounts team by providing required documents for costing and payment processing.
Support the sourcing of competitive freight and clearing charges.
Be physically present for all import shipment inspections as required by the Clearance Team.

Job Requirements:

Mandatory experience in the FMCG / Food Trading industry.
Strong knowledge of customs regulations and import/export procedures.
Excellent attention to detail to ensure documentation accuracy and regulatory compliance.
Strong problem-solving skills to resolve customs clearance issues efficiently.
Effective communication and coordination skills to liaise with government officials, suppliers, freight forwarders, and internal teams.
Ability to manage multiple shipments and clearance processes under tight deadlines.
Strong analytical skills to assess customs duties, tariffs, and documentation requirements.
Proficiency in ERP systems, preferably Oracle or similar software, for shipment tracking and documentation.
Good negotiation skills to secure favorable freight and clearing rates.

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