A well-established logistics and freight forwarding business in the West Midlands is looking to appoint an experienced Customs Specialist to support and develop their growing customs capability.

This role will play a key part in managing GB to Northern Ireland movements through the Trader Support Service (TSS) while also helping the business build internal capability around Supplementary Declarations (SD) and broader customs services. The successful candidate will bring hands-on customs clearance experience together with the commercial awareness to help identify where additional customs services could be offered to customers or partner hauliers.

The Role

Customs Operations

Prepare and submit customs declarations through the Trader Support Service (TSS) for GB to Northern Ireland movements
Support and manage Supplementary Declarations (SD) where required
Review commercial invoices, commodity codes, origin statements and supporting documentation
Ensure shipments comply with current customs regulations, including Windsor Framework requirements
Support the gradual development of direct customs declaration capability through CDS using the Azyra system

Operational Support

Act as an internal point of knowledge for customs related matters
Provide guidance to operational teams where customs requirements impact shipments
Liaise with customers and logistics partners to resolve customs queries

Compliance

Ensure all customs submissions meet HMRC and TSS requirements
Maintain accurate records and audit trails
Monitor regulatory changes affecting UK, Northern Ireland and Ireland movements

Commercial Development

Support the development of internal customs processes and systems integration
Assist in expanding the company’s capability to complete Supplementary Declarations on behalf of customers
Identify opportunities where customs services could form part of the wider logistics offering

About You

3–5+ years practical experience in customs clearance within a freight forwarding or logistics environment
Experience preparing and submitting customs declarations
Strong understanding of GB to Northern Ireland movements and the Trader Support Service (TSS)
Confident reviewing customs documentation, commodity codes and origin requirements
Able to work independently and provide guidance to operational teams on customs matters

Technical Knowledge

Experience with the following would be highly beneficial:

Trader Support Service (TSS) processes
ICS2 safety and security requirements
UKIMS processes and authorisations
ENS and safety and security declarations
GVMS procedures
Commodity code classification and rules of origin
Windsor Framework movement requirements
Supplementary Declarations (SD)
SPS documentation where relevant

If you're an experienced customs professional within freight forwarding looking for a role where you can have a real impact on how customs capability develops within a business, this could be an excellent opportunity.

Alliance Personnel Ltd

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