Due to increased global growth in the business, we are seeking a Customs Coordinator to be part of our team within the Heathrow Office of ALPI UK Ltd.

Working Hours onsite: Monday – Friday 08.30 hours – 17.30 hours – one-hour unpaid lunch

Salary: £28,000.00 - £29,500.00 per annum, this is negotiable depending on experience

The role is to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.

Assist the Customs manager in the execution of their duties in support of the Head Customs Compliance and Managing Director’s vision of the company to become more competitive and profitable.
Understand and execute the departments vision of good business development in order to successfully move Customs products.
Complete all Customs Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction.
Correctly complete all customs import/export declaration forms.
Ensure all operational activities are completed on time.
Immediately report any amendments to the customs declaration forms to line manager.
Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly.
Maintain and utilise the operational system at all times.
Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs
Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
Follow up late customer payments in conjunction with credit control.
Maintain regular communication with sales teams reporting new sales leads and handover of shipments
Always work compliantly within the confines of Company SOP
Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager
Follow up late customer payments in conjunction with credit control
Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
Implement and improve new efficiencies in customer workflow in conjunction with line manager.
Ensure all reports are generated by given deadlines and handed to line manager.
Before release, ensure all goods under Alpi’s Deferment account are approved for delivery via accounts and/or line manager.
Accurately complete all invoicing within 48 hours of activity.
Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.
Provide holiday and sickness cover as required.

Skills, Experience and Competencies:

Working experience of Exports/Imports & Customs Compliance and regulations (at least 2 years’ experience)
Knowledge of customs requirements and formalities with particular focus on UK & EU imports
Experience in road transport, logistics or haulage (Desirable but not essential)
1 – 2 years working knowledge of the CDS system both Imports and Exports
Knowledge of transit procedures and ETSF (Desirable but not essential)
HMRC amendment and reclaim experience
Proficient with Microsoft packages especially MS Excel and other MS packages
Must be able to prioritise and organise own workload with attention to detail
Able to work independently and as part of a team
Must be flexible with their working hours – occasional weekend work based on volume

Company Benefits

Along with 20 days annual leave + public holidays and yearly pension review we offer the following benefits:

Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
Access to our Employee Discounts and Benefits, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more
After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary
After one year’s service employees are eligible to join the Private Medical Scheme (application process required)
After one year’s service company contributions increase 9% for the Group personal Pension Plan
Independent Financial Advice – Alpi offers every employee the opportunity to have a free 30-minute annual pension and investment review meeting with our independent financial advisor.
Holiday loyalty days up to a maximum of 5 days (1 additional day on the anniversary of the date you joined Alpi UK)

About Us

The ALPI Group is a recognised player in the Freight Forwarding and Transportation Industry who also specializes in the Supply Chain and Logistics Solutions. Albini & Pitigliani, our parent company in Italy, forms the basis of the acronym ALPI.

With 80 years of history, our company has established best-practice standards in ground transportation, air and ocean shipments, customs clearance, and supply chain management. Still a family run company where people are treated as people, not numbers and considered for their value. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility.

Alpi UK is part of the Albini & Pitigliani Group www.alpiworld.com

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ALPI UK

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Customs Coordinator