Company Description

Contract Type:Permanent / 37.5 Hours Per Week
Salary:£29,143
Location: International Gateway, Hinckley LE10 3BQ
Days of Work:Monday - Friday
Hours of Work: 09.00 - 17.30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business,with a turnover of over £2 billion,that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

Purpose of the Role:

We are currently recruiting for an International Customs Coordinator to work within our high performing International Operations Department based at Hinckley.

As the International Customs Coordinator you will be required to complete customs export and import declarations for the business within a suitable time window to ensure goods clear Customs and meet the service transit times. This will be achieved by working with our customers, internal partners and external authorities including HMRC and Border Force to ensure that our world class service is not compromised.

In addition you will provide Customs advice to other teams and departments within the wider organisation.

Other Key responsibilities of this role will include;

Complete customs declarations (including commodity codes) in a timely manner
Ensure internal controls are maintained to guarantee we meet the highest standards of customs compliance
Raise issues of non-compliance within the import and export operation to the International Compliance Manager and International Management team and ensure remedial action is completed in accordance with customs regulations and UK/ International law
Work with the International Compliance Manager and the International Customs Specialist to support and advise customers and internal account managers on all aspects of international exporting and importing customs requirements
Maintain records, report and resolve noncompliance of customs import/export entry declarations and Customs inspections relating to the International operation
Research and resolve customs related import and export enquiries
Assist with the management of ETSF storage inventory, customs inspections and Transit Arrivals/Departures
Maintain records to satisfy all HMRC and Border Force requirements and accommodate internal audits
Be a point of contact for our UK outsource partner(s) relating to import/export operational tasks and ensure pre-import/export audits requirements are actioned in a timely manner
Undertake specific projects, working groups, cross functional support or other duties as required by the Compliance Manager in order to drive and enhance the business in all customs related areas

Qualifications

What we are looking for;

To be considered for this role you must have hands on customs process experience, preferably in the completion of import or export declarations. You will also have experience in completing customs invoices or an excellent knowledge of that process . You will be passionate about delivering an outstanding and professional service to our internal and external customers.

Your excellent communication and organisational skills will be fully utilised in this role as will your ability to prioritise and manage multiple case loads. We will also expect you to have;

Excellent time management skills.
A good knowledge of Microsoft Office packages or Google Suite.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Health Kiosks visiting every location
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.

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International Customs Coordinator