Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as an Administration Coordinator at EFTA and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

As an Administration Coordinator at EFTA, you will plan and execute the administration function related to leave distribution, manpower resource deployment and stores planning and management for the Department in accordance with Company/ Departmental regulations, to ensure optimum utilisation of resources to cover the 24 hrs shift operations whilst maintaining an effective quality service delivery, in adherence with the SOP. Maintain adequate stationery, a regular contact with Customs for unclaimed bags and ensure all equipment are functional for a smooth operation.

In This Role, You Will

Maintains continuity of work operations by documenting and communicating needed actions to management: discovers irregularities and determines continuing needs.
Resolves administrative problems by identifying and analysing information to create better solutions.
Administers data through relevant systems to ensure that administration processes are followed.
Maintain records of staff overtime, in-lieu, sickness, absence, and leave. Update HR systems, i.e. TER, in a timely and accurate manner.
Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures.
Guide employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines.
Provide consistent and accurate customer service over available communication methods.
Coordination of airside pass applications for internal and external stakeholders.

Qualification

12 years schooling or equivalent.

To be considered for this role, you must meet the below requirements:

3+ years experience in an administration environment, preferably in a similar capacity.
Proficient with MS packages.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.

Emirates

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