Job Title: Public Services Officer – Specialist in Hotel, Flight, and Cargo Bookings

Location: Abu Dhabi

Job Type: Full-time, on-site

Job Overview:

We are seeking a detail-oriented and proactive Public Services Officer – Specialist in Hotel, Flight, and Cargo Bookings to join our Foundation. The successful candidate will be responsible for managing end-to-end travel and logistics arrangements for our staff, volunteers, and sponsored individuals, including hotel and flight bookings, cargo shipments, and related services. Prior experience working with UAE government entities or non-profit organizations is highly desirable. Fluency in Arabic is preferred.

Key Responsibilities:

Coordinate domestic and international hotel and flight bookings for staff, volunteers, and sponsored individuals.
Ensure all travel arrangements align with the Foundation’s mission, budget, and established travel policies.
Handle visa applications, travel insurance, and accommodate special travel needs when necessary.
Organize and monitor the shipment of goods and humanitarian aid to international destinations.
Ensure all cargo movements comply with customs regulations and are supported with proper documentation.
Liaise with airlines, hotels, travel agencies, freight companies, and shipping providers to ensure efficient operations.
Negotiate competitive rates and favorable service agreements in line with budget and quality expectations.
Coordinate schedules, special accommodations, and follow-up logistics when required.
Maintain clear, up-to-date records of all bookings, travel-related expenses, and invoices.
Prepare periodic travel and logistics reports for internal audits and reporting purposes.
Promptly address and resolve any travel, booking, or shipment issues.
Ensure all arrangements adhere to the Foundation’s operational procedures and ethical standards.
Identify and recommend improvements to the travel and logistics management processes.
Remain available to respond to urgent or last-minute travel or shipping needs.

Qualifications and Experience:

Bachelor’s degree in Business Administration, Hospitality Management, Logistics, or a related field.
Minimum of 3–5 years of relevant experience, preferably within a UAE government entity or non-profit organization.
Proven experience in travel coordination, cargo handling, and vendor management.
Strong understanding of travel documentation, customs clearance, and shipping logistics.
Excellent negotiation, coordination, and communication skills.
Strong attention to detail and the ability to manage multiple tasks simultaneously under pressure.
Fluency in Arabic (spoken and written) is highly preferred.
Proficiency in MS Office Suite and travel booking systems.

Competencies:

Professionalism and discretion
Proactive problem-solving abilities
Strong organizational and time-management skills
Collaborative team player with a service-oriented mindset
Ability to work with diverse internal and external stakeholders

To Apply:

Please send your updated CV and cover letter to Hire@Findme-uae.com with the subject line: Application – Public Services Officer

FME UAE

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Public Services Officer – Specialist in Hotel, Flight, and Cargo Bookings