We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

FTC until June 2027 - Based in Weymouth Support Centre

Our Tax and Customs Assistant at New Look is responsible and accountable for collating, preparing and auditing the relevant customs/delivery paperwork for stock inbound into the UK & Northern Ireland, the European Hub and UK/International Partners and providing to the required Freight Forwarder, Customs Bureau and Partner to meet the required delivery schedule. They will also support the rest of the team where necessary. They will be responsible for the following:

To provide timely and compliant customs/delivery paperwork with an understanding of the relevant data requirements and preference eligibility for New Look to benefit financially.
Perform audit reviews on the paperwork and system data to resolve any variances liaising with supplier, Customs Bureau, Partner and Buying and Merchandising.
To update internal systems and documents with customs reference numbers and general data regarding the shipments/sale ensuring an accurate audit trail is available for New Look to support any HMRC/EU Customs audits

What you’ll be doing:

Collate, review and audit all paperwork and create Customs document packs for UK and Germany Imports to send to the Forwarder for customs clearance and Customs Bureau for Customs Warehouse entry (UK only) and be able to reprioritize if required for Business needs.
Assign UCR’s and customs ledger references to each shipment and update on Edi track creating audit trail.
Scanning of all customs documents and sending to the Forwarder and Customs Bureau for clearance within the timescales required for delivery.
Responsible for customs documentation
Create and provide Invoices, packing lists, collate Preference certificates and other required export documentation within the relevant timescales and accurately for all international/UK shipments which will require liaising for information with the Buying and Merchandising function and Distribution centre.
Complete audit checks on the data for invoices, including COO and Commodity code.
Plan and Book collection and despatch of shipments with partners/freight forwarders. - Aware of relevant customs changes and policies for our international countries.

Who you are:

Xcel and MS Office skills
Embrace Change, take Instruction and eager to learn new skills.
Excellent communication skills (verbal and written)
Strong Interpersonal skills, flexibility and enthusiasm
High level of accuracy
SAP4Hana knowledge
Chartered Institute of Export and International Trade Level 2 and 3 Customs Academy courses (advisable)

WHATS IN IT FOR YOU:

40% staff discount plus friends & family discounts throughout the year
Access to our reward platform for external discount and offers
Private pension scheme
Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
All employees are covered by our life assurance policy from day one
Unlock extra leave with our buy more holiday scheme.
Celebrate YOU! Enjoy an extra paid day off on your birthday each year
Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
Spread the cost of your commute with interest-free season ticket loans
Do your bit for the environment and save money with our Cycle2Work scheme
We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.   

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

New Look

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