Customs Manager - Up to £70,000

We're looking for a Customs Manager to join our client who are a Road Logistics company based in the Northwest of England. As Customs Manager, you will be responsible for developing, implementing, and governing all customs strategy, compliance, and operations across the organisation. The role ensures adherence to all relevant regulations while driving efficiency and best practice across customs processes.

Job type: Permanent

Location: Remote but travel to Northwest of England and Ireland required

Salary: Up to £70,000

Key Responsibilities

Define, develop, and deliver the organisation’s customs strategy
Drive continuous improvement and optimisation of customs processes
Evaluate and implement digital customs solutions and systems
Ensure full compliance with HMRC, Irish Revenue, the EU Customs Code, and ICS2
Maintain audit readiness and robust internal controls
Identify, assess, and mitigate customs-related risks
Oversee daily customs operations, including declarations and documentation
Ensure timely and accurate clearance of goods
Manage operational issues, exceptions, and escalations
Lead, manage, and develop the Customs team
Set performance objectives and monitor team delivery
Build capability and support succession planning within the team
Collaborate with Operations, Finance, IT, and Commercial functions
Support customer requirements and ensure high service standards
Align customs processes with wider business objectives
Act as the primary point of contact for customs authorities
Monitor and interpret regulatory and legislative changes
Ensure organisational readiness for new customs requirements

Key Skills & Experience

Minimum 5+ years’ experience in customs or international trade for a UK Customs broker or Forwarder
Experience in UK/EU Road customs
Strong knowledge of UK and EU customs legislation
Proven experience in customs compliance and operations
Experience with AEO (Authorised Economic Operator) accreditation
Exposure to digital customs systems and transformation initiatives

WR Logistics

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Customs Manager