Ground Operation Coordinator

Role Description

This is a full-time on-site junior level role for a Ground Operation Coordinator (CARGO) at Global Service Solutions in Sharjah, will be responsible for managing day-to-day operational tasks, communicating effectively with team members and clients, overseeing operations management, and offering administrative assistance as needed.

Position will be responsible to:

• Create and maintain a operating airport Profile.
• Use the KPI dashboard to keep track of, manage and drive performances.
• Work with the GHA of their assigned customer to ensure ULD and Other Ground Operations requirements are understood.
• Ensure Local Operating Procedures for GSS Customers are established and implemented at the operating airports.
• Enforce compliances of ULD requirements (storage, handling, nets, messaging, damage reporting, incident reporting).
• Support with local coordination and escalation of disposition requests.
• Conduct awareness sessions for GHA staff in HUB Station on GSS Operations requirements.
• Conduct spot-checks and audits per matrix and follow-up on findings.
• Collect evidence of DAM/UNR/LOST, identify root causes, share insights with Line Manager and local stakeholders to formulate solutions.
• Coordinate leased and interlined ULD extraction.
• Conduct airport sweeps, produce sweep reports and follow-up on findings.
• Meet with local stakeholders on a regular basis to discuss operational topics.
• Establish effective relationships with GHAs and other key stakeholders in the “on the ground”
• Built effective relationships with the authorities, especially with customs and securities.
• Assist Line Manager with some commercial discussions (i.e., Based on Operations requirement)
• Additional duties as assigned.

Experiences/Skills required:

• Experienced in Airport Operations, Ground Handling/ULD Management with a proven track record of success.
• Experience working with 3rd parties.
• Good understanding of Airport Ground operations.
• Analytical and able to organize, prioritize and communicate effectively both verbally and in writing.
• Demonstrated success in a high pressure, dynamic, fast-paced environment
• Proven ability to work independently, own and drive own agenda and achieve significant operational improvements with limited supervision.
• Open to work/travel within UAE 24/7 as per operational requirements

Industry

• Airlines and Aviation

Employment Type

• Full-time

Salary Range:

• AED 3,500 - 5,000 (based on experience)