Global Service Solutions

Ground Operation Coordinator

Global Service Solutions مدينة الشارقة
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Role Description

This is a full-time on-site junior level role for a Ground Operation Coordinator (CARGO) at Global Service Solutions in Sharjah, will be responsible for managing day-to-day operational tasks, communicating effectively with team members and clients, overseeing operations management, and offering administrative assistance as needed.


Position will be responsible to:

  • Create and maintain a operating airport Profile.
  • Use the KPI dashboard to keep track of, manage and drive performances.
  • Work with the GHA of their assigned customer to ensure ULD and Other Ground Operations requirements are understood.
  • Ensure Local Operating Procedures for GSS Customers are established and implemented at the operating airports.
  • Enforce compliances of ULD requirements (storage, handling, nets, messaging, damage reporting, incident reporting).
  • Support with local coordination and escalation of disposition requests.
  • Conduct awareness sessions for GHA staff in HUB Station on GSS Operations requirements.
  • Conduct spot-checks and audits per matrix and follow-up on findings.
  • Collect evidence of DAM/UNR/LOST, identify root causes, share insights with Line Manager and local stakeholders to formulate solutions.
  • Coordinate leased and interlined ULD extraction.
  • Conduct airport sweeps, produce sweep reports and follow-up on findings.
  • Meet with local stakeholders on a regular basis to discuss operational topics.
  • Establish effective relationships with GHAs and other key stakeholders in the “on the ground”
  • Built effective relationships with the authorities, especially with customs and securities.
  • Assist Line Manager with some commercial discussions (i.e., Based on Operations requirement)
  • Additional duties as assigned.


Experiences/Skills required:

  • Experienced in Airport Operations, Ground Handling/ULD Management with a proven track record of success.
  • Experience working with 3rd parties.
  • Good understanding of Airport Ground operations.
  • Analytical and able to organize, prioritize and communicate effectively both verbally and in writing.
  • Demonstrated success in a high pressure, dynamic, fast-paced environment
  • Proven ability to work independently, own and drive own agenda and achieve significant operational improvements with limited supervision.
  • Open to work/travel within UAE 24/7 as per operational requirements

Industry

  • Airlines and Aviation

Employment Type

  • Full-time


Salary Range:

  • AED 3,500 - 5,000 (based on experience)
  • مستوى الأقدمية

    مستوى المبتدئين
  • نوع التوظيف

    دوام كامل
  • المهام الوظيفية

    الإدارة و التصنيع
  • المجالات

    الخطوط الجوية والطيران

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