True Brands™ is a leading global designer and supplier of beverage lifestyle accessories. We’re known for our innovative product development, cutting-edge in-house design, and top-tier customer service. With a diverse range of brands, we pride ourselves on delivering exceptional quality, on-trend aesthetics, and outstanding customer satisfaction.
True Brands is currently seeking an on-site Operations Coordinator to assist with the compliance administration for our company. This role will act as the primary point of contact for internal and external stakeholders and officials to support the company’s regulatory and operational compliance needs.
Ideal candidates will bring the following qualities: excellent technical acumen, strong understanding of inventory control, commitment to cross-collaboration, and customer focused to enable business solutions.
Key Responsibilities:
- Perform daily, weekly, monthly, quarterly, and annual audits for sales and operations
- Prepare and submit required daily, weekly, monthly, quarterly, and annual submissions and forms in a timely manner
- Retrieve/review shipping documentation pertaining to domestic and foreign receipts
- Identify, reconcile, and resolve any inventory issues in a prompt and timely manner
- Manage required recordkeeping retention program, ensuring that all records are maintained and readily available for review in accordance with the applicable recordkeeping regulations
- Support supply chain, Customs and logistics team(s) with data analysis as needed
- Research shortages and file discrepancy reports with appropriate parties
- Ensure compliance procedures are current and accurate
- Continuously evaluate current processes and recommend relevant changes or improvements to increase efficiency and facilitate or support project activities to complete improvements to the trade compliance processes
- Perform routine audits of all operations related to customs compliance, including but not limited to customs filings, physical security, inventory control and recordkeeping system functionality and inventory discrepancies
- Serve as an internal resource for information requests regarding import/export compliance
- Other duties as assigned - depending on the status of ongoing projects and support needed in the different areas of supply chain, logistics and trade compliance
Knowledge, Skills and Abilities:
- Previous experience in distribution and warehouse operations or a similar role is preferred
- Working knowledge of the imports, exports, Customs brokerage, HTS classification, inventory control systems, warehousing, and logistics activities
- Strong understanding of commercial invoices, packing lists, house bill of ladings, master bill of ladings and other related international shipping documents
- Detail oriented with strong organization skills and ability to prioritize, multi-task, and meet deadlines
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to read and interpret customer and government regulations
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet daily deadlines with a high degree of accuracy
- Self-motivated and capable of working as part of a team or alone with little supervision
- Exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to work cross-functionally and build alignment with various teams and departments
- Ability to evaluate processes and provide insights and recommendations for improvement
- Flexibility to thrive in a fast-paced and evolving environment
- PC Literate – strong Excel, Access, and ERP/WMS skills
Requisite Education and Experience / Minimum Qualifications:
- Bachelor’s degree from a 4-year college or university or demonstrated relevant experience
- 3+ years of relevant experience in compliance, transportation or logistics operations
- Must pass CBP background check
Compensation & Benefits:
- Competitive salary
- 40% employee discount
- Health, Dental, Vision, and Life Insurance, 401k with employer match
- Gym benefits
- Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans
- FSA General Purpose Healthcare and Dependent Care
- Growth and development opportunities
- Excellent work/life balance
- Accrue 15+ days of PTO per year
- 8 Paid Holidays per year
- Company events
True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers. True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.
E-Verify
True Brands participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
To learn more about your rights and responsibilities please visit: E-Verify: Employee Rights & Responsibilities
EEOC
True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers. True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.
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