Role: Customs Coordinator
Salary: £30,000
Location: Southampton (hybrid - min 3 days in the office)
As our Customs Coordinator your role will be to execute accurate customs clearance documents to ensure AVASK and our clients remain fully compliant with Customs & Compliance requirements.
In addition to compliance, you will also plan and manage our brokerage workflows delivering an excellent service at optimum cost.
Customs Coordinator, the role
- Prepare & submit accurate customs declarations for EU or NON-EU clients.
- Verify C88 document details such as the origin and customs codes into CDS.
- Understand and double-check manufacturer & commercial invoices.
- Ensure insurance and freight costs are included in C88 submissions.
- Collate all documents (where required) prior to arrival of the goods.
- Submit invoice data into the Corporate Accounting team.
- Manage communications and requests with local & national authorities.
- Conducting internal audits of customs related documents for accuracy and work with colleagues to amend discrepancies & raise knowledge levels.
- Act as the escalation point for all operational queries.
- Respond to any system failures and invoke fall-back procedures if necessary.
- Process post clearance amendments systematically when required.
- Liaise with all internal stakeholders such as Compliance in terms of duty and Import VAT paid accuracy and reconciliation.
- Build and develop relationships with internal stakeholders and be the first point of escalation.
- Interact with external stakeholders such as clients, suppliers and freight managers when additional information may be required.
Customs Coordinator, the person
- A good solid experience in a similar role or related areas.
- Excellent communication skills (both verbal and written).
- Ability to deal with stakeholders both internally and externally.
- Customer service skills with the ability to remain calm under pressure.
- Organised with proven ability to work under pressure and meet deadlines.
- Confident, professional and friendly with a positive approach.
Customs Coordinator, the benefits
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme (up to 5 days per year).
- Company Pension scheme (Royal London).
- Cycle2Work Scheme.
- Private Healthcare Insurance (Vitality).
- Flexible working.
- Regular departmental socials, company wide.
About AVASK
AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses.
AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant.
