As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Description
Trade Compliance Specialist enables risk to be assessed and managed through focus on Trade Compliance, Operations, Customers and Systems in adherence to the company’s policy and procedures, efficiency, profitability, and continual growth. Supports our Vision and Mission Statement, making our promise real to all our employees and customers.
Key Deliverables
- Proactively monitor the following key metrics to achieve the expected results:
- Operational Performance
- Perform consistently at the highest-level supporting District Excellence results
- Complete and communicate Trade Compliance monthly audits according to guidelines
Administration and Personnel Management
- Exemplify and Teach Our Culture, Mission and Goals.
- Follow the 10 Critical Success Factor
- Own your self-development. Prepare, follow-up and execute on your personal development goals.
- Build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department.
- Ensure that company controls, policies, procedures, processes are understood and complied with.
- Establish execute and update department TBP, goals and expectations and monitor the progress until implementation as applicable.
Compliance
- Enforcement of Expeditors’ Customs Export Operational Process Standards, policies and procedures.
- Effectively manage and monitor service execution within the Compliance department, leading and assisting our relentless pursuit of efficiency and operational excellence in all departments:
- Performance Management: Ensure oversight, including self-assessments and monthly performance monitoring so that issues (root cause) are resolved proactively.
- Exception Management: Review all exceptions to drive efficiency internally.
- Actively participate in the optimization of systems and tools and continuously improve the efficiency, productivity and quality of the service. Set the tone of this environment within your department.
- Efficient management of the Trade Compliance department and consistently execute the DCM Task Audits and activities related to Trade compliance activities for US and MX as established by CHQ and Regional Compliance Manager. Ref to DCM Task list.
- Efficient management of the coordination of the Trade Compliance department initiatives and projects.
- Conduct weekly / monthly meetings with operations to monitor processes efficiency.
- Attend regional and CHQ monthly Compliance conference Calls.
- Administer and execute the Trade Compliance Program at branch level, according to company objectives, policies and procedures.
- Review SOP related to exports produces and ensure proper backup for 100% compliance.
- Ensure branch implementation of products’ OPS procedures as it relates to Trade Compliance Regulations.
- Ensure strong knowledge and proper use of all Expeditor systems and tools as applicable.
- Support on CAPAs related to Export Customs and Trade Compliance.
- Perform Consistently at the highest compliance level.
- Establish annual instructor led training schedule and facilitate trainings to the branch staff on Trade Compliance processes & regulations.
- Facilitate and report government agency visits to Regional and CHQ Trade Compliance in accordance with Expeditors’ Government Visit Guidelines.
- Attend local government agency meetings and seminars as needed.
- Work with department managers to promote how Expeditors’ Trade Compliance drives efficiencies for customers.
- Communicate Trade compliance issues, trends and requirements to applicable department managers, as well as Regional Customs Compliance Managers.
- Support sales staff and department managers in new business development.
- Monitor and improve key departmental District Excellence and Global Business Operations metrics.
- Effectively address corrective actions to contribute to operations efficiency.
- Escalate necessary issues to Shared Service Manager, Regional Compliance Manager.
Qualifications
To be the most effective in this position we are looking for the following skills and experience:
- Education: Bachelor's degree in Business Administration or related field.
- 3 years logistics industry experience.
- 3 years’ experience in import brokerage or air import / export, preferred.
- Experience interacting with government agencies.
- Familiar with Expeditors’ network.
- Import Clearance Specialist Certifications.
- Import Compliance Specialist Certification.
- Broker’s License or commitment to obtain within 18-24 months.
- IATA Certification or commitment to obtain within 12 months
- Exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment always prioritizing employee satisfaction.
- Customer Satisfaction oriented.
- Interpersonal and communication skills, ability to communicate at all levels written and oral communication and presentations.
- Ability to relate and influence clients, service providers and employees at all levels.
- Strong time management skills and attention to detail.
- Problem solving and business analytical skills.
- Project management skills.
- Ability to complete work within standard procedures, guidelines and office policies.
- Self-driven personality.
- Strong computer skills, including knowledge of all Microsoft Office applications.
- English and Spanish fluency.
Additional Information
All your information will be kept confidential according to EEO guidelines.