About Crowe
Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.
Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.
Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.
At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.
The Opportunity
Crowe UK is a leading accountancy and advisory firm and part of the global Crowe network.
An opportunity has arisen to join our Customs & International Trade team in London. This role is central to the continued scaling of the service, providing day‑to‑day leadership of client delivery, oversight of multiple concurrent engagements, and supporting development of junior team members.
This is a delivery‑led, commercially focused role, offering exposure to complex, high‑value client work across customs, excise and CBAM, with a clear pathway for progression.
The Role
The Manager will take day‑to‑day responsibility for the delivery of multiple client engagements, acting as the primary point of contact for clients and ensuring work is delivered to a consistently high technical and professional standard. The role is central to supporting the continued growth of the team.
Key Responsibilities
Lead and deliver a broad range of customs and international trade engagements, including:
- Customs classification, origin and valuation.
- Preferential duty reviews and duty reclaim.
- Customs special procedures.
- AEO authorisations.
- HMRC audits, reviews and disclosures.
- Excise duties and approvals.
- CBAM advisory.
- Managed projects end-to-end, from scoping and planning through to delivery, implementation and follow-on support.
- Act as day-to-day lead on assigned client relationships, maintaining strong communication and managing expectations.
- Support proposal preparation, fee discussions and budgeting; monitor recoveries and coordinate billing on managed engagements.
- Review technical work, manage workloads, and support the development of Assistant Managers and junior team members.
- Contribute to the use and development of Crowe’s customs data analytics capabilities and collaborate closely with VAT and other advisory teams.
- Keep up to date with legislative and regulatory development
Skills & Experience
- Typically 5+ years’ experience in customs and international trade.
- Strong technical knowledge across core customs disciplines, with experience leading client engagements.
- Proven ability to manage multiple projects and deadlines concurrently.
- Experience reviewing work and supervising junior staff.
- Commercially aware, with experience managing fees, budgets and client relationships.
- Strong written and verbal communication skills.
- Consultancy or professional services background preferred.
Why choose Crowe?
At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.
Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.
We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.
At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.
We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.
Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.
Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..
