Skills
Technical Skills:
Customs Systems: E-Customs, NCTS, ASM Sequoia, CDS, CHIEF, Destin8
Microsoft Office Suite: Excel, Word, PowerPoint
Soft Skills:
Problem-solving & attention to detail
Customer service & relationship management
Process improvement & compliance enforcement
Team training, coaching & leadership
About
With four years of experience in UK import/export customs brokerage and a strong background in international trade regulations, I bring both expertise and a proactive approach to ensuring a smooth customs clearance processes.
As a Customs Broker I have executed compliant export, transit, and import clearances, and ensured adherence to UK and EU customs regulations. My ability to analyze documentation, mitigate risks, and optimize customs procedures has resulted in efficient operations and minimized regulatory issues. Notably:
- Successfully audited a minimum of 5% of all declarations, identifying compliance gaps and implementing targeted training, enhancing team accuracy.
- Maintained strong relationships with HMRC, swiftly resolving discrepancies and securing compliant duty payments and customs documents clearances.
- Advanced from Customs Broker to Senior Broker in just 9 months due to exceptional performance and regulatory expertise.
Beyond my technical skills, I am a bilingual professional (Portuguese & English) with a Level 2 Award in Customs Practice & Procedure from the UK Customs Academy. My commitment to continuous learning ensures I stay ahead of regulatory changes, providing strategic guidance to both internal teams and customers.
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