Anonymous

Skills

Operations Management
Team Leadership
Customs Compliance
Import & Export Operations
International Freight Forwarding
Supply Chain Coordination
Stakeholder Management
Process Improvement
HMRC Claims & Customs Amendments
KPI Management
Staff Development & Mentoring
Customer Relationship Management
Problem Solving
Data Analysis & Reporting
Operational Planning

About

Experienced logistics and operations professional with over 8 years of expertise in international freight, customs compliance, import/export operations, and team leadership. Proven track record of progressing from Export Clerk to Senior Customs Broker and Operations Team Leader through strong performance, analytical thinking, and a commitment to continuous improvement.

Skilled in stakeholder management, process optimisation, compliance, customs procedures, and operational problem-solving. Experienced in leading and developing teams of up to 10 people, mentoring colleagues, improving accuracy, and driving operational efficiency. Strong knowledge of HMRC regulations, customs amendments, claims management, and end-to-end supply chain processes.

Currently completing a BSc in Business Management & Entrepreneurship, combining extensive industry experience with strategic business knowledge. Ambitious, highly adaptable, and quick to learn, with a passion for delivering excellent customer service, improving business performance, and building strong professional relationships.