Anonymous

Skills

Carrier Management; Logistics Operations; Delivery Performance; Carrier Relationships; KPI & SLA Management; Delivery Exception Management; Freight & Transport Operations; Stakeholder Management; Commercial Negotiation; Customer Onboarding; Project Management; Continuous Improvement; Data Analysis & Reporting; Process Optimisation; Cross Functional Leadership; Jira, DevOps, Confluence, MS365

About

Experienced Carrier Management, Logistics and Implementation professional with extensive experience across parcel delivery, carrier onboarding, logistics operations, service delivery and enterprise customer implementations. Proven track record managing carrier and client relationships, driving operational performance, improving delivery outcomes and optimising onboarding and implementation processes. Strong experience working with leading logistics providers, retailers and supply chain organisations including GXO, Wincanton, Sorted Group, ASDA toyou, MetaPack and Yodel. Skilled in stakeholder management, KPI and SLA reporting, process optimisation, delivery performance analysis, service reviews, commercial relationship management and continuous improvement.