Import Manager — Freight Forwarding

Responsible for overseeing all import operations to ensure efficient, compliant, and cost-effective movement of goods into the U.S. Coordinates cross-functional teams, manages vendor relationships, and drives continuous process improvement.

Key Responsibilities:

Manage end-to-end import operations including documentation, customs clearance, and delivery coordination across air, ocean, and trucking modes
Ensure full compliance with U.S. Customs regulations, import laws, and trade compliance policies (e.g., ISF, FDA, FDA Prior Notice, TSCA)
Lead coordination with customs brokers, carriers, warehouses, and internal teams to optimize supply chain flow and reduce dwell times
Negotiate and maintain vendor agreements with carriers, customs brokers, and service providers to secure competitive rates and service levels
Oversee cargo release, entry filing, and duty/tax calculation processes to ensure accuracy and timely clearance
Analyze import data and KPIs to identify bottlenecks, cost savings opportunities, and operational risks; implement corrective actions
Manage and develop the import operations team, providing training on compliance, systems, and best practices
Collaborate with sales, procurement, and customer service teams to ensure seamless customer experience and issue resolution
Maintain up-to-date knowledge of industry trends, regulatory changes, and technology solutions impacting import logistics

Qualifications:

Minimum 5 years’ experience managing import freight forwarding operations, preferably in a multi-modal environment
In-depth knowledge of U.S. import regulations, customs compliance, and relevant documentation requirements
Strong leadership and team management skills with a focus on operational excellence
Proficient with import management systems and cargo tracking platforms
Excellent negotiation, communication, and problem-solving abilities
Detail-oriented with the ability to manage multiple priorities under tight deadlines

Altius Talent | Freight Forwarding Recruitment

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Import Manager