Regulatory & Trade Compliance Program Analyst

DHL eCommerce | Weston, FL (Hybrid)

At DHL, people are at the heart of everything we do. As a certified Great Place to Work and Top Employer, we’re committed to creating an environment where you can build a fulfilling career while enjoying benefits that support your life inside and outside of work.

We’re growing, and so is the need for strong, structured, and data‑driven compliance programs. If you thrive in operational analysis, cross‑functional collaboration, and building governance frameworks, this role is for you.

About the Role

The Regulatory & Trade Compliance Program Analyst strengthens DHL’s compliance posture by analyzing workflows, improving governance structures, and enhancing reporting capabilities. You’ll evaluate end‑to‑end compliance processes, support risk mitigation, and help ensure alignment with regulatory requirements, internal policies, and global trade standards.

This role is critical in supporting process standardization, continuous monitoring, and data‑driven decision‑making across regulatory and trade compliance programs.

What You’ll Do

Regulatory & Trade Compliance Governance

Support governance activities and maintain audit‑ready documentation.
Contribute to risk identification, mitigation planning, and closure of findings.

Process Analysis & Improvement

Analyze programs, workflows, and procedures to identify gaps and improvement opportunities.
Conduct research, root‑cause analysis, and data reviews to support corrective actions.
Support documentation of SOPs, process maps, workflows, requirements, and guidance.

Reporting & Data Insights

Build and enhance dashboards, metrics, and compliance reports.
Validate data quality and translate insights into actions that support risk reduction.

Project & Initiative Support

Participate in cross‑functional projects related to regulatory operations and system/process enhancements.
Assist with audits, assessments, and preparation of stakeholder or leadership materials.

Stakeholder Collaboration

Partner with Compliance, Legal, Operations, and Trade teams to support regulatory adherence.
Support training, documentation updates, and knowledge-sharing efforts.

Required Qualifications

Bachelor’s degree in business administration, data analytics, operations, or related field.
2–4 years of experience in program analysis, process improvement, compliance, or operations.
Strong analytical, problem‑solving, and critical‑thinking capabilities.
Experience with reporting or analytical tools (e.g., Microsoft Office, Power BI).
Ability to write, update, and maintain compliance process documentation and SOPs.
Clear and effective written and verbal communication skills.
Ability to collaborate across operational, regulatory, and technical teams in a remote/hybrid environment.

Work Environment & Physical Requirements

Professional office environment with regular sitting for portions of the shift.
Up to 10% travel to other sites as needed.

Why Join DHL eCommerce

We offer competitive compensation, meaningful benefits, and programs designed to support you and your family:

Competitive pay + bonus programs
401(k) with company match
Medical, dental, vision & well‑being programs
FSA/HSA options
Tuition reimbursement
Paid Time Off (vacation, sick time)
Company‑paid holidays & floating holidays
Paid parental leave
Employee discount programs
Employee assistance & work‑life support
Short‑ and long‑term disability
Life insurance

Equal Opportunity Employer. Veterans/Disabilities.

DHL eCommerce

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Regulatory and Trade Compliance Program Analyst