At KWE we’re looking for an Air Export Co Ordinator who has a deep understanding of Air Freight operations. In this role you will provide full support in the day-to-day operations of the department from booking shipments with airlines, tracking shipments and ensuring a high level of customer satisfaction.

Key Responsibilities:

Manage full end to end air freight exports
Prepare all necessary documentation, invoices, air waybills and customs declarations
Checks post flights daily and deal effectively with all queries/discrepancies
Communicate effectively with internal and overseas coworkers, customers and suppliers
Ensure compliance with industry regulations and staying up to date on relevant policies
Review supplier invoices and action any CASS queries
Establish & maintain strong customer relationships, ensuring clients are informed throughout the shipment lifecycle
Meets or exceeds customer service standards for both internal and external customers

Skills/ Experience:

2 / 4 years’ experience as an Air Exports Coordinator
Knowledge of customs procedures
Experience and knowledge of the freight forwarding sector
Excellent interpersonal, written and verbal communication and reporting skills
Effective time management, planning and organisational skills
Aptitude for problem solving
Ability to work in a pressurised and dynamic environment
Ability to work on own initiative and independently as well as contributing to ensuring the effective performance of the team

An advantage but not essential

Benefits:

Working Pattern:

Kintetsu World Express

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