Company Description

Martintrux Group Ltd is a specialist provider of professional Customs Clearance and Logistics Management services, supporting imports and exports through all major UK ports and airports. Operating 24/7 from our headquarters in Dover, with additional weekday operations in Heathrow, we work closely with freight forwarders, hauliers, and global logistics partners to deliver seamless international trade solutions.

As an independent company, we pride ourselves on accuracy, compliance, and outstanding customer service. With extensive experience working alongside HM Revenue & Customs, we support a wide range of clients - from first-time importers and exporters to high-volume businesses processing thousands of monthly movements.

Role Description

We are seeking an Experienced Customs Clearance Agent to join our busy Team's based in Dover.

We have two positions available:

1 x full-time role requiring 12-hour shifts, including both day and night rotations (Clearance)

1 x full-time position working a 12-hour day shift pattern (Forwarding)

The role involves coordinating air, road and sea freight shipments, arranging international movements end-to-end and supporting customs clearance activity where required. You will manage shipments from origin to destination, liaising with carriers, overseas agents, customers and internal teams to ensure smooth, compliant, and timely freight movements worldwide.

This is a fast-paced, operational role suited to someone who thrives in logistics, enjoys problem-solving and can confidently manage multiple shipments simultaneously.

What We're Looking For

Minimum 1+ year experience in customs clearance
Experience within a freight forwarding or logistics environment
Proficiency in customs software platforms such as Destin8 and CNS
Knowledge of Customs Package Software such as Multifreight is beneficial but not essential
Strong understanding of both import and export processes
Excellent communication and customer service skills, with the ability to build and maintain client relationships
Highly organised with strong attention to detail and accuracy
Proven ability to work effectively in a fast-paced, deadline-driven environment
Familiarity with HM Revenue & Customs systems and regulations
Ability to work 12-hour day shifts

Please send CVs to: Peter@Martintrux.co.uk and Alan@Martintrux.co.uk

Martintrux Group Ltd

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