Company Description
Martintrux Group Ltd is a specialist provider of professional Customs Clearance and Logistics Management services, supporting imports and exports through all major UK ports and airports. Operating 24/7 from our headquarters in Dover, with additional weekday operations in Heathrow, we work closely with freight forwarders, hauliers, and global logistics partners to deliver seamless international trade solutions.
As an independent company, we pride ourselves on accuracy, compliance, and outstanding customer service. With extensive experience working alongside HM Revenue & Customs, we support a wide range of clients - from first-time importers and exporters to high-volume businesses processing thousands of monthly movements.
Role Description
We are seeking an Experienced Customs Clearance Agent to join our busy Team's based in Dover.
We have two positions available:
1 x full-time role requiring 12-hour shifts, including both day and night rotations (Clearance)
1 x full-time position working a 12-hour day shift pattern (Forwarding)
The role involves coordinating air, road and sea freight shipments, arranging international movements end-to-end and supporting customs clearance activity where required. You will manage shipments from origin to destination, liaising with carriers, overseas agents, customers and internal teams to ensure smooth, compliant, and timely freight movements worldwide.
This is a fast-paced, operational role suited to someone who thrives in logistics, enjoys problem-solving and can confidently manage multiple shipments simultaneously.
What We're Looking For
- Minimum 1+ year experience in customs clearance
- Experience within a freight forwarding or logistics environment
- Proficiency in customs software platforms such as Destin8 and CNS
- Knowledge of Customs Package Software such as Multifreight is beneficial but not essential
- Strong understanding of both import and export processes
- Excellent communication and customer service skills, with the ability to build and maintain client relationships
- Highly organised with strong attention to detail and accuracy
- Proven ability to work effectively in a fast-paced, deadline-driven environment
- Familiarity with HM Revenue & Customs systems and regulations
- Ability to work 12-hour day shifts
Please send CVs to: Peter@Martintrux.co.uk and Alan@Martintrux.co.uk