About the Company
Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.
Position Summary
The Director of Global Logistics is responsible for developing and executing Sycomp’s global logistics strategy to ensure efficient, compliant, and cost-effective movement of goods across all regions. This role oversees shipping operations, manages strategic logistics partnerships, and drives continuous improvement through automation, compliance, and performance metrics.
Key Responsibilities
Strategic Leadership
- Define and implement Sycomp’s global shipping Standard Operating Procedures (SOP), including compliance validation and exception handling for local regulations.
- Develop long-term logistics strategies aligned with corporate objectives to optimize cost, speed, and service levels.
Operational Oversight
- Provide direct or dotted-line management to global logistics teams responsible for shipping Sycomp orders.
- Oversee warehousing, transportation, and distribution processes across multiple geographies.
- Implement health and safety procedures and ensure compliance with international trade regulations.
Performance & Compliance
- Define and track logistics KPIs to measure service quality and operational efficiency.
- Build and maintain a compliance document repository and HS code worksheet for global teams.
Vendor & Partner Management
- Manage relationships with strategic logistics partners globally, ensuring contracts are in place and pricing remains competitive.
- Negotiate freight contracts and service-level agreements to achieve cost savings and improve delivery performance.
Cross-Functional Collaboration
- Work with Sales on strategic opportunities, validating deal structures and assigning resources for execution.
- Partner with Finance and Tax teams to ensure compliance with VAT/GST recovery and import/export regulations.
Continuous Improvement
- Identify opportunities for automation and process optimization to enhance efficiency and reduce costs.
- Regularly review organizational structure and implement changes to improve performance and coverage.
Qualifications
- Experience: 10+ years in global logistics or supply chain management, with at least 5 years in a leadership role.
- Experience working in an OEM, strongly preferred.
Skills:
- Strong knowledge of international trade compliance, customs regulations, and Incoterms.
- Expertise in transportation management systems (TMS) and ERP platforms.
- Proven ability to lead cross-functional teams and manage multimillion-dollar budgets.
- Excellent negotiation, analytical, and communication skills.
Reporting Structure
Reports to: VP of Global Operations
Direct Reports: Regional Logistics Managers, Specialists, and Coordinators (40 reports, AMER, EMEA)
Travel requirements: 10%
Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.
Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at hr@sycomp.com.
