We are working with an established Freight Forwarder who are looking to recruit
an Import Customs Entry Clerk.
As Customs Entry Clerk you will provide accurate and efficient administrative and operational support to the Customs Department. The role is responsible for completing import customs formalities to a high standard, ensuring compliance with HMRC regulations, accurate data processing, and delivering excellent service to both internal colleagues and external clients.
After Training this will be a Hybrid role, 3 days in the Office.
Essential Duties And Responsibilities
Complete day-to-day customs clearance activities as instructed.
Prepare and submit import declarations within CDS, ensuring accuracy in commodity codes, valuation, origin, procedure codes, and supporting documentation.
Check commercial invoices, packing lists, certificates, licences, and other documentation for customs compliance.
Monitor HMRC messaging and respond to queries, holds, rejects, and examinations promptly.
Create, update, and amend ERTS manifests where required.
Keep operational teams fully informed of any issues that may cause delays to shipments.
Identify potential problems before they adversely affect operations and escalate concerns to the Manager.
Maintain accurate audit records in line with HMRC and company policies.
Communicate with hauliers, freight agents, and warehouse teams to ensure timely clearance of cargo.
Deal with all internal and external queries quickly, professionally, and efficiently.
Assist with duty and VAT calculations where required.
Support the processing of special procedures (e.g., RGR, IPR/OPR) when relevant.
Perform general administrative tasks for other departments when requested and when time permits.
Any other duties as required by management for the smooth functioning of the department.
Skills, Knowledge & Experience
Requirements for the role.
- Experience in customs clearance or freight forwarding.
- Working knowledge of CDS and customs procedures.
- Strong understanding of tariff classification, Incoterms, valuation, and origin.
- High attention to detail and accuracy.
- Strong communication skills with a proactive problem-solving approach.
- Ability to manage time effectively and work to tight deadlines.
- Competent in Microsoft Office (Outlook, Excel, Word).
Desirable
- Experience with ERTS/ETSF processes.
- Knowledge of special customs procedures (IPR, OPR, RGR).
- Familiarity with systems such as Descartes, CNS, Destin8, Cargowise, or similar.
- Customs or freight qualifications (BIFA, HMRC training, or similar).
Hours 9am-5pm
If you do not hear from us within 7 days, then your application has been unsuccessful.
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