Job ID: 10493
Company Description
Our client is a well-established and rapidly growing freight and logistics organization based in Dubai, recognized for delivering reliable and integrated logistics and customs solutions across the UAE and international markets. With a strong operational footprint and a reputation for service excellence, the company supports clients with efficient freight forwarding, customs clearance, and end-to-end supply chain solutions.
Driven by a customer-centric approach and supported by experienced leadership and modern operational capabilities, the organization continues to expand its regional presence. To support this growth, they are seeking an experienced Business Development Manager – Customs Brokerage to strengthen their commercial team and expand their customs brokerage portfolio within the UAE market.
Compensation
Competitive and comprehensive compensation package, including an attractive commission structure aligned with revenue growth targets.
Position Description
The successful candidate will bring a strong background in business development within customs clearance and freight forwarding services in the UAE. The role focuses on developing new business opportunities, growing existing client relationships, and increasing revenue through customs and related logistics services. Working closely with operations and senior management, the Business Development Manager will leverage internal capabilities to deliver tailored solutions and drive sustainable business growth while ensuring excellent service delivery to clients.
- Develop and manage a strong pipeline of customs clearance opportunities, engaging with clients requiring import, export, and free zone clearance services while securing new business across target industries.
- Build and maintain long-term client relationships by understanding operational requirements and delivering tailored customs and logistics solutions.
- Promote the company’s customs capabilities and sector expertise while expanding market presence and achieving defined revenue and transaction targets.
- Collaborate closely with operations, customer service, and documentation teams to ensure seamless client onboarding and smooth execution supported by well-structured SOPs.
- Identify and capitalize on cross-selling opportunities across freight forwarding and integrated logistics services.
- Prepare and present commercial proposals, negotiate service agreements, and structure competitive pricing solutions aligned with client needs.
- Maintain strong relationships with port and free zone authorities to facilitate efficient service delivery and compliance.
- Monitor market trends, competitor activity, and regulatory developments impacting customs and trade flows.
- Track pipeline activity, monitor KPIs, and provide regular performance updates on business development progress.
- Represent the organization at trade events and industry forums to strengthen brand visibility and expand business networks.
Qualifications
- Bachelor’s degree in Business, Logistics, Supply Chain, or related discipline preferred.
- Minimum 5 years of experience in customs clearance, freight forwarding, or logistics sales within the UAE market.
- Demonstrated ability to generate new business and manage customer portfolios in customs brokerage and freight services.
- Familiarity with Dubai Trade, JAFZA systems, and UAE customs regulations.
- Excellent communication, negotiation, and presentation skills.
- Proven ability to build long-term client relationships and manage stakeholders.
- Results-driven mindset with consistent achievement of sales targets.
- Experience using CRM systems and standard business software tools.
- Ability to work independently while contributing effectively within a team environment.
- Valid UAE driving license and own vehicle preferred.
Education
Bachelor’s degree in Business, Logistics, Supply Chain, or related discipline preferred.
Additional Information
- Job Type - On-Site, Permanent, Full-Time
- Industries - Freight Forwarding
- Job Categories - Logistics/Distribution/Warehousing
- Manages Others - No
- Required Travel - Yes
- Relocation Assistance - No
Learn More About the Recruiter
Syeda Saher, SHRM-CP brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every engagement, while identifying talent that not only fits the role but also seamlessly integrates into the cultural fabric, becoming an integral part of the organization’s success story.
How to Apply
Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to: ssaher@stoakley.com
Existing Vacancy
This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.
Use of Artificial Intelligence
We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision-making as to candidate suitability.
About Stoakley-Stewart Consultants
Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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