Job description:
· Be the in-house expert on all customs-related matters
· Manage AEO accreditation, queries and general compliance
· Build relationship and contacts within relevant customs departments
· Identify gaps, investigate queries and feedback to customs team
· Develop understanding of new customs requirements, document and communicate them across the team
· Roll out training of new requirements as required
· Work with customs management team to ensure processes compliant with customs requirements
· Develop new processes in line with changes to systems, customs processes and best practices
· Control compliance of Common Transit consignments, both national and international
· Managment of all paperwork required to allow the company to operate on behalf of customers (Direct Represantion, permission to use dererment facilities etc.)
· Liaise with customs authorities, both in regard to clearance queries and subsequent audit
· Responsible for the control and update of all changes to the customs code
· Anticipate risks and delays and inform relevant stakeholders to identify solutions and mitigation actions
· Collaborate with Customs, Operational teams in Ireland and the UK and the Brexit team to develop common standards, share learnings & improvements on ways of working
· Ensure internal auditing is carried out and reported weekly
· Ensure re-training is carried out and signed off by customs personnel
· Work closely with the customs office manager to roll out training of new requirements as required
· Ensure Customs clearance procedures are adhered to
· Work with warehouse / admin operational teams to ensure customs compliance
· Support the daily management and release of the goods under customs control.
· Identify areas of improvement via the audit process and generate proposed process changes.
Profile description:
· In depth knowledge of customs clearance requirements and procedures
· 3+ years’ experience delivering customer service in a fast-paced and demanding environment.
· Excellent understanding of supply chains and of the freight forwarding arena
· Motivated results driven self-starter
· Strong organisation and communication skills
· Collaborative approach to problem solving
· Exceptional attention to detail, awareness of deadlines and time management
· Strong knowledge of customs systems, requirements, and query resolution.
We offer:
- Career Development
- 25 days of Annual Leave
- Pension scheme
- Competitive Salary
- Service Awards and Benefits
- Bonus Scheme