JOB PURPOSE :
In this position you will be required to assist in the efficient and effective keying of import customs entries, supporting post clearance activity in line with HMRC/internal requirements and subsequent admin on accounts. To gain and maintain a high level of knowledge and standard within our industry. Develop effective relationships with customers, service providers & other Hillebrand Gori offices and agents to meet the customers’ needs. Additional duties and requirements relating to customs clearance activity may be applicable to meet business needs.
GENERAL RESPONSIBILITIES :
- Accurate input of order data via various in house and HMRC associated systems
- General administration
- Assisting colleagues in maintaining effectiveness of Customs data entry
- Dealing with telephone and email queries
- Customs import declarations covering movements for Excise cargo, adjacent products and occasional general cargo
- Ensure HMRC regulations and processes are upheld, alongside our internal code of conduct and compliance regulations
- Monitoring of guarantees and closure of associated documents alongside HMRC and clients.
- Analyze and assist with solving operational problems and provide guidance to customers and colleagues as and when required
ADDITIONAL RESPONSIBILITIES :
- The above duties are not an exhaustive list. The job holder may be required to undertake additional duties as the needs of the business dictate.
MANAGERIAL RESPONSIBILITIES :
KEY CONTACTS :
- Internal staff
- Suppliers
- Customers
SPECIAL WORKING CONDITIONS :
PERFORMANCE INDICATORS :
- As per objectives defined within our in-house system: CHRIS (Cross-divisional Human Resource Information System)
BUDGET RESPONSIBILITY :
Working Hours :
- Mon-Fri 09:00 – 17:30 (60 Min Lunch Break) may be requested as and when to work an earlier / later shift to cover holidays and workloads
- Cover out of office hours callout when required
- Additional hours as and when required
COMPETENCIES FOR THE ROLE:
TECHNICAL SKILLS :
- Knowledge of GB Import customs clearance formalities and associated computer systems
- Knowledge on the CDS (Customs Declaration System), HMRC system
PERSONAL SKILLS :
- Excellent planning and organisational skills
- Excellent communication skills
- Self-motivated and able to work without supervision
- Experienced team player
- Able to work under pressure
- Enthusiastic and driven to achieve targets and objectives
- Excellent customer service skills
LANGUAGE SKILLS :
- Excellent verbal & written English
COMPUTER SKILLS :
- General computer skills, inc.Excel
EDUCATION/QUALIFICATIONS :
- Good standard of general education
PROFESSIONAL EXPERIENCE / SKILLS :
- Experience in Excise clearance requirements
- experience in import customs formalities
