Role Description
This is a full-time on-site junior level role for a Ground Operation Coordinator (CARGO) at Global Service Solutions in Sharjah, will be responsible for managing day-to-day operational tasks, communicating effectively with team members and clients, overseeing operations management, and offering administrative assistance as needed.
Position will be responsible to:
- Create and maintain a operating airport Profile.
- Use the KPI dashboard to keep track of, manage and drive performances.
- Work with the GHA of their assigned customer to ensure ULD and Other Ground Operations requirements are understood.
- Ensure Local Operating Procedures for GSS Customers are established and implemented at the operating airports.
- Enforce compliances of ULD requirements (storage, handling, nets, messaging, damage reporting, incident reporting).
- Support with local coordination and escalation of disposition requests.
- Conduct awareness sessions for GHA staff in HUB Station on GSS Operations requirements.
- Conduct spot-checks and audits per matrix and follow-up on findings.
- Collect evidence of DAM/UNR/LOST, identify root causes, share insights with Line Manager and local stakeholders to formulate solutions.
- Coordinate leased and interlined ULD extraction.
- Conduct airport sweeps, produce sweep reports and follow-up on findings.
- Meet with local stakeholders on a regular basis to discuss operational topics.
- Establish effective relationships with GHAs and other key stakeholders in the “on the ground”
- Built effective relationships with the authorities, especially with customs and securities.
- Assist Line Manager with some commercial discussions (i.e., Based on Operations requirement)
- Additional duties as assigned.
Experiences/Skills required:
- Experienced in Airport Operations, Ground Handling/ULD Management with a proven track record of success.
- Experience working with 3rd parties.
- Good understanding of Airport Ground operations.
- Analytical and able to organize, prioritize and communicate effectively both verbally and in writing.
- Demonstrated success in a high pressure, dynamic, fast-paced environment
- Proven ability to work independently, own and drive own agenda and achieve significant operational improvements with limited supervision.
- Open to work/travel within UAE 24/7 as per operational requirements
Industry
Employment Type
Salary Range:
- AED 3,500 - 5,000 (based on experience)
