Are you an ambitious and talented Freight Forwarder looking for your next move to a Company who will support you build your career, where you can demonstrate your current abilities and learn and develop new skills? Come and join our Operations team in a multinational company, you will be moving freight from all over the world and dealing all aspects of quoting, forwarding, customs and 3rd parties through to completion. This is a senior specialist role that would suit someone with proven experience in air and sea exports who would like to step up in their career. You will experience a variety of languages and cultures and will have exciting opportunities to enhance and develop your career with OIA. It’s up to you where your ‘road’ takes you in our company.
You will be responsible for:
- Researching and planning the most appropriate and cost-effective route for shipment
- Organising, plans and facilitates the day to day work within the Air & Sea freight Export Department.
- Acting as an expert within the department quickly identifying and resolving any operational issues in a timely manner to ensure quick resolution and customer satisfaction.
- Negotiating contracts, transportation and handling costs.
- Checking and preparing documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries’ regulations and fiscal regimes
- Ensuring customer’s needs, requirements, and KPIs are met or exceeded
- Liaising with and manage third parties in accordance with customer requirements
- Arranging insurance and assist the client in the event of a claim
- Communicating with the customer, maintaining visibility and control through all phases of the journey, including the production of management reports, statistical and unit cost analyst
- Creating, building, and maintaining excellent relationships with key suppliers both internal and external.
- Completing customs formalities or sub-contracting services
- Providing quotations to existing clients/ new clients and agents
- Continuously monitoring supplier performance and developing improvement plans when required
- Driving continuous improvement within the department
- Responsible for assisting with department P&L.
- Helping and support local business development opportunities, supporting the sales process and customer visits as necessary to achieve growth targets
What we need from you:
- Minimum 10 years experience of both Airfreight Export and Seafreight Export with competence and confident in both modes of transport
- Expert for Pharma/Perishable/Secure Cargo product
- Excellent leadership, communication and presentation skills
- Fluent in both written and spoken English
- Very strong analytical and decision making skills
- A high level of energy with a "can-do" positive attitude and entrepreneurial spirit
- Eligibility to work in the country in which you are employed is essential
What we can offer you:
- Flexible/Hybrid work schedule
- Training and development
- Friendly, fun and relaxed culture
- Competitive remuneration package including bonus incentive
- Access to OIA University 1000’s of courses for personal and professional development
- Milestone recognition and participation various employee recognition competitions
