We are looking for a dynamic Senior Business Development professional to drive growth and expand our market presence in the freight forwarding industry. The ideal candidate will have a strong sales background, excellent relationship management skills, and a passion for logistics.
If you're eager to identify new business opportunities, build strong client relationships, and contribute to the success of a fast-paced logistics environment, apply now.
Description:
- Identifies business opportunities by identifying prospective customers and evaluating their position in the industry, researching, and analyzing sales options.
- Sells products by establishing contact and developing relationships with prospects, recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining updated on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Customer Relationship Management: To visit key existing Customers regularly and involving Superiors as part of CRM, to ensure their retention and to obtain more business from them.
- Contributes to team effort by accomplishing related results as needed.
- To ensure that Credit Policies are adhered, and Debtors accounts are reviewed on a regular basis and debts are collected as per the agreed Credit Terms.
- Customer Complaints Resolution: To handle Customers Complaints in coordination with the Customer Service and Operations Department.
- Risk Management: To ensure that Company is not exposed to avoidable risks.
- To coordinate in a harmonized way with the Accounts Department to ensure the mutual requirements and interests are served well.
- To identify most suitable overseas agents and to play an active role in negotiating special rates and tariffs from them and other Shipping and Airlines Carriers and other Service providers.
- To carry out any other duties and responsibilities assigned by the Head of Sales, CEO.
Qualifications:
- Preferably a bachelor’s degree with a minimum of 3 years’ experience in a similar role.
- Driving license is a must.
- Good communication skills.
- Knowledge of relevant equipment, policies, procedures, traffic rules and laws, customs procedures at ports and borders relevant to road transportation.
