Position Summary:
We are looking for a Freight Manager to oversee and optimize freight operations, ensuring cost-effective and timely transportation of goods. This role manages international freight, freight coordination, customs compliance, and broker relationships. The ideal candidate will have strong logistics experience, expertise in freight operations, and the ability to work with multiple stakeholders to streamline supply chain processes.
Key Responsibilities:
Freight & Transportation Management:
- Develop & implement a comprehensive ocean freight procurement strategy aligned with company goals.
- Oversee freight management system - Identify, evaluate, and select freight forwarders based on performance, reliability, and cost-effectiveness.
- Negotiate and Monitor performance, remain aware of market trends and regulatory changes, and be able to identify best practices and emerging technologies.
- Oversee Direct Imports SOP, ensuring the team is booking, and documentation is completed timely.
- Track & report on key performance indicators (KPIs) related to ocean freight procurement – freight per unit, spend vs budget, tariff optimization in collaboration with Sourcing.
- Implement contingency plans to mitigate risks associated with Ocean Freight, such as cargo damage, delays, and disruptions.
- Collaborate with internal teams to align freight strategies with business objectives.
- Track & present monthly Freight Cost Tracker with detailed analysis of cost drivers.
Customs Compliance:
- Oversee HTS (Harmonized Tariff Schedule) / NetSuite Master Spec Set-Up, ensuring compliance with international trade regulations.
- Conduct daily/weekly review of U.S shipment entries
- Work with Brand and S&P to determine classifications and duty/tariff impact for innovation products
- Develop and Support trade compliance automation efforts
- Ensure accurate classification of goods and adherence to customs laws to minimize delays and penalties.
- Work closely with regulatory authorities to maintain up-to-date trade compliance standards.
- Handle Broker Management, ensuring smooth communication and coordination with customs brokers for timely clearance of shipments.
- Establish relationships with freight forwarders, brokers, and third-party logistics providers.
- Negotiate freight contracts and service agreements to optimize cost savings and service levels.
- Resolve transportation and customs-related issues efficiently to prevent disruptions in the supply chain.
- Track & present monthly duty/tariff cost (Duty/Tariff Tracker)
NetSuite Management
- Own the end to end Inbound and Freight invoice approvals in NetSuite. Create timely inbounds with accurate ETD and ETA
- Own and ensure correctness of all Logistics related product attributes in the product master data
Qualifications & Skills:
- Experience: Minimum three (3) years of progressive experience in transportation management, freight management, logistics, or supply chain operations with a proven track record of success in optimizing complex logistics networks. Deep understanding of various transportation modes (ocean, rail, truckload, LTL, air, dtc)
- Asia-US Lane: Minimum three (3) years experience handling Asia – US freight lane is mandatory
- Technical Knowledge: Familiarity with HTS classification, customs brokerage, TMS and domestic transportation processes. ERP experience needed, Netsuite is a plus.
- Analytical Skills: Strong analytical and problem-solving skills with the ability to analyze data, identify trends and develop actionable insights.
- Negotiation Skills: Strong ability to negotiate contracts and rates with carriers and brokers.
- Problem-Solving: Quick decision-making skills to handle transportation delays and compliance challenges.
- Communication & Collaboration: Ability to coordinate effectively with internal teams, external vendors, and regulatory bodies.
Why Join Us?
🌟 Bring Trends to Life – We don’t just follow what’s next—we create it. Innovation and creativity are at the core of everything we do.
🎉 Energized Culture – Fast-paced, dynamic, and fueled by fresh ideas. Your impact is seen, heard, and celebrated.
💡 Radical Transparency – No guesswork. We believe in open dialogue, direct feedback, and shared success.
💰 Beyond Benefits – Competitive pay, standout perks, and real investment in your growth.
🚀 Push Boundaries – If you want to shape the future and turn ideas into reality, you belong here.
Benefits & Perks
- Healthcare: Fully covered standard plan for you and your dependents; premium plan partially covered.
- Vision & Dental: Included.
- FSA & HSA Options: Pick what suits you (can’t do both).
- 401K with 3% Match: Eligible after 90 days.
- Financial Planning & Charity Match
Time Off
- PTO, Paid Holidays, Sick Days, Volunteer time, Summer Fridays
Wellness & Growth
- Classpass Membership
- Continuous Learning & Dedicated Learning Hours
- Remote & Hybrid Work Options
Extras
- Commuter Benefits
- Women In Toys Membership
- Parental Leave: After 1 year.
The Legal bits
The salary range for this role is $85,000.00- $100,000.00 annually, plus eligible for an annual target bonus prorated from the start date. This is the lowest to highest salary we in good faith, believe we would pay for this role at the time of this posting. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change.
As an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, What Do You Meme does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, sex, gender, sexual orientation, age religion, creed, marital status, veteran status, domestic violence victim status, familial status, or on any other basis prohibited by law. Furthermore, What Do You Meme will not discriminate against any applicant or employee because they is disabled, a disabled veteran, or a veteran of the Vietnam era, provided they are qualified and meets the requirements established by What Do you Meme for the job.
