Roles and Responsibilities
Rates Requests (Air & Sea Freight)
- Purpose: Obtain competitive pricing for air and sea shipments.
- Key Duties:
- Request and compare freight rates from multiple carriers, freight forwarders, or NVOCCs.
- Maintain a database of valid rates, transit times, and surcharges.
- Negotiate spot rates or long-term contracts based on volume forecasts.
- Ensure all quotes comply with Incoterms and destination-specific requirements.
2. Bookings of Air and Sea Shipments
- Purpose: Secure space and arrange timely cargo movement.
- Key Duties:
- Create bookings with airlines, shipping lines, or consolidators.
- Provide accurate cargo details (weight, dimensions, packaging, HS codes).
- Coordinate pickup dates, container arrangements, and required documentation.
- Liaise with warehouse and freight partners to ensure dispatch readiness.
3. Float RFQs (Request for Quotations)
- Purpose: Solicit and evaluate quotes for various logistics and supply chain services.
- Key Duties:
- Prepare and distribute RFQs for freight, warehousing, customs clearance, etc.
- Define scope, volumes, destinations, service levels, and compliance criteria.
- Analyze received quotations for price, lead time, and service quality.
- Shortlist vendors and facilitate selection based on total cost of ownership (TCO).
4. Inventory Control
- Purpose: Maintain optimal stock levels and ensure product availability.
- Key Duties:
- Track and manage inbound/outbound stock in coordination with warehouse teams.
- Update ERP or inventory management systems with stock movement.
- Perform regular stock audits and cycle counts.
- Minimize stockouts, overstocking, and dead inventory.
- Coordinate with demand planners and procurement teams for replenishment.
5. Shipment Tracker and Updates
- Purpose: Monitor shipments end-to-end and provide proactive visibility.
- Key Duties:
- Track air and sea shipments from origin to destination using forwarder portals, tracking systems, or direct communication.
- Maintain live shipment dashboards (e.g., ETD, ETA, POD, exceptions).
- Inform internal stakeholders (sales, finance, operations) of delivery timelines or delays.
- Escalate and resolve issues like customs holds, port congestion, or transshipment delays.
- Handle local deliveries of shipment