JOB PURPOSE
Managing and coordination of all aspects of customs related activities within the organization
KEY ACCOUNTABILITIES
- Ensure optimization of customs declaration passed per FTE : minimum 35-40 BOEs per day (department KPIs to be measured by this)
- Preventing Illegal Activities: Detect and prevent any forged documents and illegal trade of all type of restricted commodities in UAE
- Monitor all customs declarations and transactions that are cleared under company’s trade license in which DPWL is the import or exporter of record
- Documentation and Verification: to check accurately customs declarations and related documentation and ensure all details and matching with the shipping docs to avoid shut out, cargo rejection and fines
- Enforce import/export regulations and detain unauthorized goods or individuals when necessary.
- Provide guidance to internal team upon addressing queries and ensure compliance of customs regulations and procedures.
- Monitor and keep track of changes in governmental policies, export control, sanctions and customs rules and regulations as they relate to company operations
- Maintaining ED Tracker sheet daily and ensure that the team is duly updating it
- Daily follow up on Declaration’s acknowledgement
- Monitoring the daily workflow of Clearing assistants within the team
- Daily /weekly follow up on VAT exits
- MOFAIC Attestation- EDAs 2
- COO processing on Dubai chamber portal
- Create a sheet for all customers that we create customs code for and ensure we keep log In details and credentials confidential and secure including all DPW entity credentials
- NR & Duty deposit claims report to control submission before time Link shared folder
- Customs submission report to be pulled out consistently to examine all pending customs submission to avoid fines and penalties
- Original docs submission and Zajel courier weekly handover
- Archive all important and confidential docs and keep record and keep up to date track of various legal requirements, filing of returns and documentation requirements with respect to local Customs, VAT, Excise, Municipality laws, practices and requirements
- Liaison with Dubai customs and port authorities to address and resolve any compliance related queries , make visit to customs when required to resolve issues , establish good relations with customs officers
- Monitoring CDR & SG accounts closely check limits and liaise with accounts team to ensure proper funds
- Prepare requests and ensures timely payments for processing customs clearance formalities, facilitates cost-recovery for services provided and reconciliation of cash advances/payments / final stamp and exits
- Examining and inspecting merchandise /HS codes and documentation to prevent prohibited items or sanctioned countries under the regulations and rules and determining tariffs and duties to be paid
- Prepare monthly reports of the CDR & SG reconciliations and documents as required for various compliance reporting and communications.
- Communicate and coordinate with relevant internal and external stakeholders for various requirements and reporting as necessary.
- Regularly briefs the staff members and Colleagues on customs clearance and shipment issues
- Perform all other duties as assigned by LM
- Work on implementation of trade compliance processes, procedures, and tools to ensure compliance with import/export regulations and corporate policies.
- Supports knowledge building and sharing to the team, focusing on achievement of the following results:
- Create checklists for the team to follow while processing customs declaration (Import and export considering all BOE regimes under Dubai customs regulations)
- Prepare/update relevant processes for any new customer customized to their license activity
- Regular compliance monitoring and check to the team and reporting to LM
- Makes sound contributions of customs common practice.
- Precise and accurate data processing on Dubai trade system
- Detailed knowledge about UAE customs procedures and regulations and being able to provide DPWL’s clients with high-end advice regarding the required import and export documentation
- Coordination with other intra department (Import , export and Airfreight)
- Establishing a good relationship with Dubai customs by reflecting a good image of DPWL Dubai a
- Ensure our clearance assistant staff are motivated and well trained to communicate efficiently with customs officers while raising queries and get their attention to support the cases when they are asked to visit any of the customs or gates
Departmental Activities
- Strong team playing skills to make the team work together as one and assist all other colleagues in providing high quality service and timely completion of all jobs
- Excellent communicational skills towards DPWL Ocean/Air import/export departments as well as VIP customers in order to optimize service performance
- Take part of both regular internal and external training in order to maintain and increase logistics knowledge
- Work flexible over-hours in close coordination with line manager covering situations where business is requiring urgent execution and coping up with possible peak season high volumes
- Ability to work in a fast paced, time sensitive environment Detail oriented Professional and articulate communicator Customer focused Team player Flexibility in work schedule Aptitude for prioritization/multi-tasking
Relationship Management
- Maintain excellent relationship with different stakeholders such as Dubai customs, Dubai trade staff , DPW Documentation team and establish good relations with officers and high level staff at Jebel Ali customs as well as Mina Rashed Customs HO
- Maintain excellent relationship with internal other departments such as Accounting and finance, Commercial team and Warehousing Operations
General knowledge
- Port operation and import/export processes
- Sea-Air Transportation Modes
- Terminal processes
- Excel/Word/PowerPoint and related Microsoft Windows programs
QUALIFICATIONS
EXPERIENCE
- Customs Clearance Processes and regulations
- Customs Clearance Documentation
- Up to date in regulations and restrictions with sanctions
- Fluent in written and verbal English – Arabic skills of advantage
