About Us
Delivering smarter logistics solutions since 2008
ZAJEL is a UAE-based logistics company that has been shaping smarter delivery experiences since 2008. What began as a courier service has grown into one of the fastest-growing logistics companies in the region, serving a wide range of sectors with reliable, technology-driven solutions.
In 2023, we expanded our operations with the launch of our freight division, introducing land, sea, and air freight services. This addition marked a significant milestone in our journey to provide fully integrated logistics that move businesses forward and bring services directly to you.
Our services now cover domestic and international courier, freight forwarding, customs clearance, cargo handling, legal and government document delivery, and tailored solutions for e-commerce. We support a diverse client base, including large enterprises, small and medium businesses, and individual customers through both B2B and C2C models.
At the heart of ZAJEL is a team of dedicated professionals who bring expertise, agility, and innovation to every step of the journey. Powered by smart technology and a modern fleet, we deliver efficient, cost-effective services that adapt to evolving market demands and customer expectations.
We are proud of the long-term partnerships we have built with government entities and private sector leaders. Our operating model is designed to respond quickly, scale intelligently, and ensure quality across first-mile and last-mile delivery. This spirit of consistency, collaboration, and customer focus is what sets us apart.
ZAJEL is more than a logistics provider. We are a trusted partner committed to progress, performance, and delivering directly to you.
We’re not stopping there we’re driven, passionate and motivated. – get in touch.
Who are we looking for:
An Operation Executive (Land Freight) that will be responsible for overseeing and coordinating air and sea freight shipments including handling day-to-day operations, collaborating with internal teams, and liaising with our vendors to ensure the smooth flow of shipments. We are seeking a proactive and detail-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional service.
What you’ll do:
As a talented Operation Executive (Land Freight), no two days look the same, but a typical day will most likely include the following duties and responsibilities:
Workflow and Operation Management
- Manage and coordinate cross-border land freight shipments, ensuring timely delivery.
- Monitor shipment status and provide daily updates to clients.
- Maintain effective communication with transporters, drivers, border agents, consignees, and other stakeholders to ensure smooth operations.
- Build and maintain strong vendor relationships, negotiating competitive pricing for cost-effective shipments.
- Ensure compliance with international shipping regulations and manage necessary documentation.
- Optimize shipping costs without compromising quality.
- Address operational challenges promptly and provide exceptional customer service.
- Ensure timely & accurate data entry in the software and prompt invoicing to clients.
- Stay informed about border regulations, current border conditions, and destination clearance requirements to ensure seamless and compliant operations.
- Keep customers informed about the status of their shipments and address inquiries in a timely manner.
- Track and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- Prepare operational reports and communicate vendor services issues to management.
Operations Reports
- Creates daily reports for all services rendered by the operations department and ensures that all services are updated in the system
- Prepares timely and accurate operations statements and reports as required
What makes you unique:
- Bachelor's degree in business management, or in a related field, or higher
- Minimum of 3-5 years' Land Freight operations experience
- Language requirement for Transport Coordination: Proficiency in English & Hindi/Urdu is required; knowledge of Arabic is an advantage.
What's in it for you:
- Workplace: With a steaming hot coffee in the cozier pantry, we combine work and wellness.
- Rewards: In addition to competitive non-taxable gross package salary, we offer an employment visa, group medical insurance, and an annual ticket allowance to your home country.
- Employee wellbeing: We not only believed on a healthy work-life balance, but we also have a wellness and sports program.
- Leadership: Through agile, dynamic, and people-focused training, we coach and develop future leaders.
We might be a great match if you have:
- Customer – Centricity: Our customers are at the center of everything we do
- Teamwork & Collaboration: Our success is a result of the collective efforts of our team
- Innovation: Embracing innovation is part of our DNA
- Global Connectivity: We value the importance of connecting people and businesses worldwide via our agents' network
- Integrity: We uphold the highest ethical standards in all our interactions and operations
Interested in advancing your career and securing your future with us?
Then ZAJEL might be the right place for you.
We can’t wait to hear from you.
