JOB PURPOSE
- Identify business opportunities and perform the end-to-end sales process of DMB products to achieve or exceed company’s sales targets and margins and Net Added Value (NAV) objectives
- Responsible for all documentation and coordination with internal departments.
- Interface with Sales, Logistics and the plant yard teams to ensure timely dispatch of orders. Ensure proper allocation and supply of grades to customers as per the requirement.
- Ensuring all documentation to customer are accurate and complete.
- Communicate sale related updates to customers, like dispatch plan, current status etc. regularly.
- Ensure timely dispatch of material and negotiation of documents by coordinating with treasury team for pre dispatch limits / clearances and post-sale document negotiations.
- Ensuring LME bookings as per agreed terms
KEY ACCOUNTABILTIES
Policies, Processes and Procedures
- Implement all section policies, processes and procedures
Budgets
- Implement the section work plans within budget
Continuous Improvement
- Participate in initiatives for innovation and continuous improvement in pursuit of greater productivity
Reports
- Provide inputs for the preparation of accurate and timely performance reports, as required
- Develop Vendor pending orders and stage-wise progress reports for follow up
Logistics Operations
- Liaise with Logistics department to organize hired transport and containers for loading of goods in line with Ducab’s commitments to customers and keep all stakeholders updated on statuses of shipments
Logistics and Inventory Levels
- Plan and organize the timely delivery of DMB materials to customers in line with their specifications and requirements
- Monitor status of orders and stock levels and take corrective action as necessary
Letters of Credit
- Follow up with the Finance department for any amendments to customers’ Letter of Credit and ensure alignment with Ducab documentation
Customs Clearance and Forwarding
- Check import and export documents for accuracy of documentation against specifications; report any discrepancies
- Prepare cargo schedules and files of import/export documents to obtain customs clearance and ensure timely delivery in line with contract terms
- Obtain environmental protection clearances and import permits for hazardous materials
- Liaise with vendors to resolve queries and ensure receipt of correct certificates and documents
Sales and Export Orders and Documentation Process
- Provide proper and accurate documents for pre and post-dispatch in line with requirements and follow up on the schedule for confirmed sales orders
- Plan dispatches of sales orders in line with Ducab commitments to its customers to ensure timely execution
- Arrange loading of export orders ensuring all export documentation is completed and orders are executed on time
- Liaise with the plant Yard team and Logistics department to ensure efficient execution of customer’s orders
- Follow up and report on stock allocation to the sales team to ensure all orders placed meet the customer’s delivery dates and specifications
- Provide updates to customers regarding the status of goods dispatched
- Provide required pre-dispatch and post-dispatch documents to customers to ensure they receive materials on time
- Collect and maintain all Proof of Delivery documents for external auditors to provide validation of delivery dates and relevant information
- Maintain all records of post-order documents for proper control
- Maintain all sales document files to ensure proper record keeping
Sales Invoice and Inspection on Receipt
- Liaise with Logistics and Shipping once the confirmation of sales orders is completed to provide status updates and ensure proper LC documentation is provided to the Finance department
- Follow up and check with the Finance department to obtain tracking numbers of the original LC documents submitted
- Report discrepancies, overages, shortages and damages and follow up with vendors, freight agents and Insurance companies to prevent rejection of insurance claims and loss of revenue
SAP System
- Maintain sales orders in SAP, based on customer specific requirements ensuring accuracy of information in the system
KNOWLEDGE AND QUALIFICATIONS
Essential: Relevant Degree with specialised training in the execution of sales orders. Good knowledge of logistics, incoterms, LC conditions. Product knowledge of Copper and Aluminium Rods.
Desirable: Degree in Engineering or Science
Job Skills: Logistics skills, good communication and computer skills, capable of reading and interpreting materials certification documents
Behavioural Competencies: Keenness for accuracy, Systematic approach, transparency, integrity, professionalism, caring & supportive style, passion for excellence, change management orientation
Experience: 6 to 8 years of relevant Sales and Logistics experience in materials control, LC documentation, preferably for DMB products in a manufacturing industry environment
