🌍 About CRYOPDP
CRYOPDP provides reliable, temperature-controlled transport solutions tailored to the Life Sciences and Healthcare industries, supporting the demands of global healthcare logistics.
With operations in 15 countries across the Americas, EMEA, and APAC, CRYOPDP combines local expertise with global reach, delivering customized logistics solutions that meet the highest standards of quality, compliance, and reliability.
As part of DHL Supply Chain, integrating the Pharma Specialized network, CRYOPDP leverages its established expertise in temperature-controlled logistics tailored for the pharmaceutical, biopharmaceutical, and advanced therapies communities, ensuring that critical shipments reach patients safely and on time anywhere in the world.
Our mission is clear: Support the health of people around the world by providing global innovative temperature-controlled logistics solutions to the Clinical Research and Cell & Gene Therapy Communities.
CRYOPDP. Logistics with a purpose. Designed to save lives.
🎯 Overall Mission
The mission of our Operations and Logistics Associate is to act in a cross functional and versatile capacity to ensure the smooth handling of project documentation and communications associated with order processing, inventory management, import and export processes, last mile and white glove delivery projects. This requires splitting time between warehouse, logistics and office operations.
The ideal candidate is organized, detail-oriented, and comfortable working in a dynamic operational environment, and engaging in all activities, connected with our Dublin office.
Initially, this role will include:
- Day-to-day management of Medidis project documentation (explanatory training provided)
- Preparation of packaging materials
- Assisting with product returns
- Order preparation
- General warehouse duties, deliveries, airport collections
- Supporting pick-and-pack projects
- Carrying out additional ad hoc tasks as required
The role also involves working closely with logistics service providers (LSPs), customers, and intercompany partners, in addition to generating monthly reports on various KPI’s and and customer performance indicators.
🔑 Main Contributions
Medidis Project Admin
- Assist with project documentation (returns sheets & TIC sheets)
- Assist with management of database
- Assist with management of spreadsheets
- Order processing
- Manifest generation
- Shipper tracking
Warehouse
- Assisting with receipt and processing of returns
- Inspections and sanitization
- Pre-conditioning and conditioning of shippers (per work instructions)
- Preparation of orders
- Outer packaging assembly
- Assistance with general warehouse duties as and when required
White Glove Delivery Service
- Preparation of daily manifest for shipments
- Direct liaison with customers for booking of shipments
- Engaging with operations team internally on route planning and schedules
Last Mile Delivery Service
- Direct liaison with customers on identification of shipper requirement
- Processing internal orders for shipper use
- Preparation of shippers for last mile project
- Engagement with national courier to generate bookings as applicable
Import / Export Services
- Booking of flights for cargo
- Compiling associated documentation
- Engaging with customs teams on customs clearance
- Collections from Airport as required
- Processing on TMS
Ad hoc duties
- Assisting team with general administration
- Assisting with welcoming visitors
- Providing cover for team mates annual leave
- Providing reasonable assistance as and where required
🎓 Requirements
- Warehouse/ Distribution experience of min 1 year
- Experience in a similar industry
- Fluency in English
🧠 Specific Knowledge
- Full clean drivers license is essential
- IT Literacy
⭐ Essential Requirements
- Versatile, with a “can do” attitude
- Excellent communication skills
- Sharp attention to detail
- Flexible, reliable & loyal team player
- Motivated, hard-working and dependable; Time keeping - attendance and punctuality are of the utmost importance due to the nature of the business
🌟 Why Join CRYOPDP?
- Make a tangible impact on patients’ lives worldwide
- Join a global, purpose-driven organization
- Work in a specialized, regulated industry
- Opportunities for career development and growth
