Job description
*Job Title:*
Operations Officer
*About Us:*
At Folks Express L.L.C, we are a dynamic and growing freight forwarding company committed to excellence in logistics solutions. We value innovation, teamwork, and a commitment to our clients.
We are looking for a passionate and experienced Operations Officer to join our team and contribute to our success.
*Key Responsibilities:*
- Manage Courier, Airfreight, and Seafreight inbound and outbound operations from initiation to delivery, ensuring timely and efficient operations that exceed client expectations.
- Conduct thorough market research and evaluate air freight pricing by country for accurate and competitive quotes, promoting our best offerings.
- Communicate effectively with clients and team members to ensure seamless operations, fostering strong relationships and collaboration.
- Strong communication with internal team; report to accountant the charges, sales price, billing party, etc.
- Organize and manage documentation and operational tasks with precision to maintain compliance and enhance efficiency.
- Handling customer inquiries and preparing quotations.
- Coordinating with shippers, consignees, and agents to update and track shipment status.
- Preparing and organizing necessary documentation for customs clearance.
- Arranging timely deliveries and ensuring smooth last-mile coordination.
- Shift time flexibility.
*Qualifications:*
- Minimum of 3 years of experience in the freight forwarding industry, demonstrating a deep understanding of logistics processes.
- Strong communication skills in English (both spoken and written); proficiency in Arabic is a plus, enhancing our service to a broader client base.
- Exceptional organizational skills with a keen attention to detail, ensuring smooth operations and client satisfaction.
- Proficiency in industry-related software and technology, enabling efficient management of operations and reporting.
- Strong analytical skills for pricing strategies, market trends, and financial forecasting.
- Ability to work under pressure and manage multiple priorities effectively, adapting to changing situations swiftly.
- Excellent problem-solving skills to address operational challenges and client inquiries promptly.
- Team player mentality, contributing to a positive work environment and collaborative efforts.
*Why Join Us?*
Be part of a vibrant team where your expertise will make a difference! This role offers an exciting opportunity to influence our pricing strategies and operations while working in a supportive environment. If you're ready to take your career in freight forwarding to the next level, apply now and help us deliver excellence!
*How to Apply:*
Please follow the link below
https://form.jotform.com/252322371137045
