talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
The GR Supervisor will be responsible for handling all GR transactions related to delivery riders in the UAE and managing the company's relationships with government agencies and officials.
Role Duties And Responsibilities
- Manage all traffic department-related processes, including the renewal of vehicle registration, driver licenses, and advertisement permits for the company's inhouse riders and kept up to date.
- Oversee the licensing process for new branches and commercial registrations, ensuring all required approvals are obtained from authorities such as the Municipality, Civil Defence, and other relevant bodies and kept up to date.
- Handle the issuance and renewal of health certificates for the riders and staff members as required and kept up to date.
- Ensure all food safety-related permits for company vehicles and delivery riders are properly obtained and kept up to date.
- Execute and monitor changes in company ownership and directorship records within the commercial registry.
- Serve as the point of contact between the company and government entities, providing updates on regulatory matters and identifying priority legislative concerns in coordination with company leadership.
- Monitor and research government legislation, regulations, and activities that may impact the company’s operations.
- Stay updated on any changes to laws, regulations, formats, or procedural requirements that affect government transactions.
- Track and maintain the validity of all company permits, licenses, and authorized signatory records, including but not limited to: Civil Defence, DET, Municipality, Traffic, TDRA, Justice, and Customs.
- Provide administrative support such as report generation, data entry, and correspondence drafting.
- Ensure all company-related documents are current and uploaded correctly on the relevant government e-portals.
- Represent the company in handling official complaints, investigations, or inquiries with government authorities.
- Oversee the timely renewal of key company documents, including trade licenses, CR, import permits, municipality approvals, and chamber of commerce registration.
- Manage the addition of new business activities to the commercial registration and acquire all necessary approvals.
- Liaise with the Ministry of Interior when information is required in relation to legal matters or investigations.
- Provide expert guidance and support to the Legal and other departments regarding government-related processes and requirements.
- Develop and maintain strong professional relationships with government agencies and officials to facilitate smooth and timely transactions.
Qualifications
- Minimum of 5 years of experience in Government Relations.
- Strong knowledge of local GR and regulations related to delivery companies.
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
